Example Question : “Is there a gap in the market for a new Slamannan – Airdrie bus service?”
Stage 1: Writing your terms of reference
Set out your objectives in one or two sentences and then describe the relevant circumstances, all in a total or around 100 words. Remember that the reader does not live where you live, and that what seems too obvious to mention to you may not be at all obvious to him. He has to be able to form a clear impression of the problem from your words alone, aithout any background knowledge.
(1) State the problem and your proposed investigation
Deregulation of public transport has led to oversupply in cities and undersupply in some rural areas. My objective is to establish whether rural services are uneconomic or just less profitable. (30 words)
(2) Describe the business environment
Slamannan is a south Stirlingshire village of about 2,000 people approximately equidistant from three urban centres: Falkirk, Airdrie and Cumbernauld. Only the first of these is served by reasonably frequent buses. (31 words)
(3) Describe the setting
The village has ten small shops, a public house and three other businesses. The central area is a council housing scheme and the outer areas are expensive private housing. The area is zoned for substantial new residential building. (38 words)
This is a total of 99 words which I hope enables someone who doesn't know this area to picture it and understand what problems and opportunities it presents for business.
Stage 2: Writing your information section
Describe first the background data obtained from secondary (published) sources, then describe in a little more detail the results of your primary research. A total of around 250 words. Use tables, diagrams, maps and charts where they help to explain your points, not just to show you can.
Why is stage 2 not writing your methodology?
Those of you who are alert will have noticed that in the project framework the information section is stage 3, whilst methodology is stage 2. The reason for not writing your methodology at this early stage is that you won't know until you have completed information gathering what researches you will find it necessary to undertake and what difficulties you will encounter.
(1) BackgroundDeregulation of public transport in the 1980’s meant that bus services were no longer monopolised by local councils. Municipal bus fleets were privatised and competitors were allowed to enter the market. The idea was to stimulate efficiency, reduce costs, and improve the quality of service. However the old council bus fleets had operated subsidised rural services for social reasons. The new competitors were keen to operate in urban centres, often contributing to traffic jams by the sheer number of buses, but were reluctant to supply adequate services in rural areas where population density is much lower and average journey distances much longer. I chose to investigate the bus service between my village and the nearby town of Airdrie. Slamannan has a population of 1,393, 64% of whom are of working age.
However there is very little employment in the village, which owed its 19th century prosperity (1881 population 6,000) to now defunct coal mines. There are two small grocers but no large stores. There is a primary school but no secondary school. There is a public house but no other places of entertainment. Therefore large numbers of the population need to travel to the nearby towns for a variety of reasons. Census figures suggest that 159 Slamannan residents travel to work or school by bus and 422 by private vehicle. |
Figure 2: population by socio-economic group Slamannan is significantly bottom weighted in terms of socio-economic groups compared to its locality. |
(2) Primary informationFew Slamannan residents use taxis except when returning from an evening out. My survey revealed a slightly lower than average rate of car ownership as well as a higher than average rate of unemployment. (268 words - a few too many, but it is important that diagrams should not just be left to speak for themselves - for example section 3 below has very useful data but the examiner could not tell that the author understood it - he might simply have copied it from the census at http://www.falkirk.gov.uk/ccs/ppreview/research_and_information/settlement_profiles/slamannan.htm which is actually the real source of this information. You will find similar pages for your area usually if you type "Yourareaname population" into Google. No, seriously, do not literally type this, type the actual name of your area!) |
(3) Comparisons with surrounding area
You see, what the author should be pointing out here is that Slamannan has a higher than average rate of single car ownership because of its rural location, but a lower than average rate of multiple car ownership because of its relative lack of affluence. A quick tour of the streets would also tell you if the average age of the cars was greater than in Falkirk. Old cars can be unreliable and may force owners to use buses as a back up. |
Now here we should be pointing out that Slamannan has less employment and more unemployment than the surrounding area. There are not enough local jobs and people need to travel to their work, but they can't if they don't have transport. A slightly higher than normal percentage respond by starting their own businesses, but it is harder for Slamannan women to work part time because of the lack of second cars in families. |
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